Privacy Policy

At Explore Academy - Peoria ("we," "our," or "us"), your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, services, and communications. By using our services, you agree to the terms outlined here.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

Personal Information: Name, email address, phone number, and any other details you voluntarily provide.

Payment Information: If applicable, we collect payment details securely through trusted third-party providers.

Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent on the site.

Cookies and Tracking Technologies: We use cookies and similar tools to enhance your experience and analyze site traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Respond to inquiries or requests
• Process transactions (if applicable)
• Send updates, promotions, and important service notifications (you can opt out at any time)
• Ensure security and prevent fraudulent activities

3. Sharing Your Information

We never sell your personal information. However, we may share it in specific situations:

Service Providers: We may share your information with trusted partners who assist in delivering our services (e.g., payment processors, marketing tools).

Legal Requirements: If required by law, court order, or government authority, we may disclose your information.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. SMS/Text Messaging Program

By opting in to our SMS/text messaging program, you consent to receive text messages from Explore Academy - Peoria related to your account, appointments, and services. These messages may include appointment confirmations, updates, reminders, and account notifications.

• Message frequency may vary depending on your interactions and account activity.
• Message and data rates may apply. Please check with your wireless carrier for details.
• You can opt in to receive text messages by filling out the opt-in form on our website and selecting the appropriate consent checkbox(es).
• You may opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive a final confirmation message and will no longer receive text messages from us unless you opt in again.
• For help or support regarding our text messaging program, reply HELP to any message or contact us at info@explore-academy-peoria-website.schooltour.info.
• All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

5. Your Rights and Choices

You have rights regarding your personal information, including:

• Access: Request access to the information we hold about you.
• Correction: Request corrections if your information is inaccurate or incomplete.
• Deletion: Ask us to delete your personal data, unless we're required to retain it by law.
• Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails, or opt out of text messages by replying STOP.

To exercise any of these rights, contact us at info@explore-academy-peoria-website.schooltour.info.

6. Data Security

We take your privacy seriously and use industry-standard security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

8. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have inadvertently gathered data from a child under 13, we will take steps to delete that information promptly.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, feel free to reach out:

Email: info@explore-academy-peoria-website.schooltour.info

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. When we make changes, we'll update the "Effective Date" at the top of this page.

This Privacy Policy is designed to ensure transparency and trust. Thank you for choosing Explore Academy - Peoria.